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Henchman
8 Pavilion Place
Cardiff, NSW 2285
AUSTRALIA

Tel: +61 2 4956 7111
Fax: +61 2 4956 7811
Email: sales@henchman.com.au
Web: https://www.henchman.com.au/

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Refund Policy

Goods returned for credit, and orders cancelled will only be accepted subject to Henchman's prior agreement with all freight charges prepaid by the Buyer. Returned goods (if accepted) are subject to a re-stocking fee of ten percent (10%) of the invoice price. Returns will only be accepted (if accepted) within 14 days from date of invoice. Exchange of goods may be accepted if item is in the original packaging and not marked and still in a saleable condition. All refunds or exchanges will be entirely at Henchman's discretion. Order cancellation (if accepted) may be special order items and therefore non-cancellable), order cancellations may incur additional re-stocking fees depending if the item needs to be returned to the supplier.